The Therapeutic Frame: Reconnecting Ethics with Clinical Competence

The therapeutic frame--the boundaries, agreements, and conditions that structure the treatment relationship--is among the most powerful tools in clinical practice. When maintained, it creates the safety that makes deep work possible. When neglected, it is often the hidden cause of stalled treatments, burnout, and ethical violations.

Drawing on up-to-date research and real clinical vignettes, Dr. Husick will offer both conceptual grounding and practical guidance for building a frame that protects patients, sustains therapists, and makes better treatment possible.

Continuing Education Participant Complaint and Grievance Policy

Husick LLC (DBA Husick Psychology)

Effective date: September 1, 2026

Husick Psychology is committed to conducting all continuing education activities in a responsible, lawful, and ethical manner and to resolving participant concerns fairly and promptly. This policy applies to all continuing education programs offered by Husick Psychology and to all related matters, including program content, presenters, facilities and online platforms, registration and fees, advertising, and the awarding of continuing education credit.

How to submit a complaint

Complaints may be raised informally at any time during a program with the presenter or program staff; many concerns can be resolved on the spot. Formal complaints should be submitted in writing within thirty (30) days of the program to:

Graham Husick, Psy.D., Authorized Representative — graham@husickpsychology.com, or by mail to Husick Psychology, 1324 E Sherman Avenue, Coeur d'Alene, ID 83814.

The complaint should describe the concern, the program title and date, and the resolution sought.

Review and resolution

Receipt of a written complaint is acknowledged within five (5) business days. The authorized representative reviews the complaint and issues a written response, including any corrective action, within thirty (30) days of receipt. Where a complaint concerns the conduct or competence of the presenter and the presenter is also the authorized representative, an independent licensed mental health colleague with no financial interest in the program is consulted as part of the review. Possible resolutions include, as appropriate: correction of program records or certificates, a full or partial refund, admission to a future offering at no charge, or modification of future programming.

No retaliation

No participant will be subject to any adverse treatment for raising a concern or filing a complaint in good faith.

Records and reporting

Complaints, related correspondence, and resolutions are documented and retained securely for at least five (5) years. Where a program is offered for continuing education credit through an approving organization, complaints related to that organization's requirements are reported to it consistent with its policies. Participant program evaluations are reviewed after every program, and feedback is incorporated into future offerings.

Continuing Education Program Fee, Refund, and Cancellation Policy

Husick LLC (DBA Husick Psychology)

Effective date: September 1, 2026

This policy applies to all continuing education programs offered by Husick Psychology, whether attended in person or live online.

Fees and payment

The registration fee for each program is stated on that program's registration page. Registration is complete when payment is received in full. Payment is accepted online through the registration page. The fee covers program attendance, program materials, and the certificate of completion; no additional charge applies to the certificate.

Cancellation by the participant

Cancellation requests must be sent in writing to graham@husickpsychology.com. Refunds are determined by the date the request is received:

•   Seven (7) or more days before the program date: full refund.

•   Two (2) to six (6) days before the program date: 50% refund.

•   Less than forty-eight (48) hours before the program start time, or failure to attend: no refund.

In place of a refund, a registration may be transferred to another eligible participant at no charge; transfer requests must be received before the program start time.

Cancellation or change by the provider

If Husick Psychology cancels a program for any reason, all registrants receive a full refund. If a program is rescheduled, registrants may choose between attending on the new date and receiving a full refund. If the in-person component of a program is moved to online-only delivery, registrants who prefer not to attend online receive a full refund upon request.

Online attendance

Live online participants are responsible for their own internet connection and equipment. If a participant is unable to attend due to a technical failure on the provider's side, the participant receives a full refund or, at the participant's option, a transfer to a future offering.

Continuing education credit

Continuing education hours are awarded only for full attendance at the live program, verified by sign-in/sign-out roster (in person) or named login with attendance monitoring (online). Partial attendance is not eligible for credit or partial refund.